SAP Fiori · Workflow & My Inbox

How is a task gateway scenario defined in customizing?

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In SAP Business Workflow terms, what are events, work items, and agents?

Which task sources can My Inbox aggregate and process?

Which parameters tune the My Inbox tile, and what are their defaults?

Which SAP_WAPI_* calls implement the decision logic in the My Inbox BAdI?

How is the scenario tile configured so it shows a live task count?

Why do enterprises want My Inbox when they already run inbox portals?