Workflow & My Inbox

You configure the My Inbox system alias on a central hub and copy the same settings to an embedded system — but tasks never load on the hub. What did you get wrong about the RFC destination?

You are defining the decision options behind a scenario inbox's Approve/Reject buttons. Both keys are created but the app treats Reject like an approval. Which field, beyond the key and description, is the load-bearing one?

Which list-management tools does My Inbox give a user to handle a long task list?

Which front-end components does My Inbox require on NetWeaver 7.4, and what extra is needed below 7.4?

You want a scenario tile that shows a live task count on the launchpad. What tile type is required, and what breaks if you pick the other one?

A teammate says the WORKFLOW_ID/STEP_ID filter on the decision BAdI is only an optimization. Why is that wrong?

Why can't My Inbox reuse a normal Gateway back-end system alias, and which two alias flags trip people up?

Which BAdI writes a My Inbox Approve/Reject decision back to the workflow, and at which point relative to the work item update does it fire?

Work items exist in the back end (visible in SBWP), but the My Inbox tile shows 0. What do you check FIRST, and why is 'OData service is down' the wrong first guess?

A user complains some My Inbox tasks are missing from the list. Which tile parameter is the likely culprit, and what is its default?

In SAP Business Workflow, people commonly confuse 'work item' and 'agent'. Which is which, and what triggers a work item in the first place?

My Inbox and the back-end inbox show different task counts. Which side is the source of truth, which transaction do you open, and why?

Leadership asks: if we deploy My Inbox, can we retire our existing workflow engines and UWL portals? What's the correct framing?

To expose a custom workflow as its own My Inbox tile (scenario-specific inbox), what are the five build tasks, and which ordering mistake leaves a dead tile?

The Task Gateway Service harmonizes tasks from several providers — but each provider connects via a different protocol. Which provider uses which, and why does that distinction matter operationally?

When defining a Task Gateway scenario in customizing, beyond the header entry, which two sub-steps are mandatory but easy to skip?

Which four steps set up the My Inbox All Items tile?

You need a workflow template's step number, task ID, object type/method, and outcome events to build a scenario. Which transaction is the single entry point, and which tab gives the object type vs the outcomes?

Which SAP_WAPI_* calls implement the decision logic in the My Inbox BAdI, and what does WRITE_CONTAINER specifically set?