SAP Solution Manager 7.2 · Baseline Configuration & SOLMAN_SETUP

Why does System Preparation have you create two SAP Support Portal (S-user) connections?

Because SAP is transitioning from the legacy SAP-OSS RFC user to the new Support Portal communication channel — during the transition both must coexist.

One of them needs SAP to process it, taking about 1 business day (24h).

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