SAP Solution Manager 7.2 · Baseline Configuration & SOLMAN_SETUP
Who is allowed to create the Support Hub technical user, and what step is easy to forget afterward?
Only your organization's super administrator can create it (takes 24h to process).
The easy-to-miss step: after creating it you must activate it (the Active for Data Transfer column). Skip that and downstream data-transfer tasks fail (SAP Note 2174416).
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