How do you triage which ChaRM transaction type to use for a given change?

• Start with an RfC → validated/approved by change approver + change advisory board.
• Transportable SAP change → normal or urgent change.
• SAP-internal but non-transportable → administrative change.
• Unrelated to SAP → general change.
• Integration-test error in a release cycle's test phase → defect correction.

All except general change attach to a change cycle.