SAP Solution Manager 7.2 · Change Request Management (ChaRM)
The auto-copy tool misses two things when copying transaction types — what must you fix manually?
It misses the status settings for predecessor/successor document types (so a status change should auto-move the successor/predecessor doc to its next status).
For each status value of each customer ChaRM transaction type, check both the Predecessor Documents and Follow-Up Documents folders, copy the standard entries into the customer namespace, then delete the standard entries.
This is one card from the KnowCard library. The full way to learn it — spaced-repetition review, progress tracking, and AI explanations — lives in the KnowCard app. We’re in private beta now; iOS & Android are coming soon.
Join the private beta