SAP Solution Manager 7.2 · Change Request Management (ChaRM)

A change originates from an ITSM incident. How do you create the Request for Change (RfC) so traceability back to the ticket is preserved, and how does PPM integration differ from ITSM's?

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More in Change Request Management (ChaRM)

In 7.2, what does SOLMAN_WORKCENTER actually open, and what stale 7.1 expectation does that break?

You are choosing a task-list import strategy and urgent/preliminary changes must survive until phase go-live. Pick SAP0 or SAP1 — and what is the one property that decides it?

You enabled ChaRM and disabled TMS activities outside it, but a developer still built a transport directly in the dev system. What gap let that happen, and how do you close it at go-live?

A tester clicks 'Confirm Successful Test' on a normal change. Can it now reach production, and what actually happened to the transport?

Why must you never configure or develop on a standard ChaRM transaction type, even temporarily?

In ChaRM, which information is captured by free-text Text Management and which is logged automatically — and why does the distinction matter for an audit?

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