SAP Solution Manager 7.2 · Change Request Management (ChaRM)

A change originates from an ITSM incident. How do you create the RfC so traceability back to the ticket is preserved, and how does PPM integration differ from ITSM's?

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More in Change Request Management (ChaRM)

What are the key technical differences between an urgent change and a normal change, and what does the ToC difference force when an urgent test fails?

In 7.2, what does SOLMAN_WORKCENTER actually open, and what stale 7.1 expectation does that break?

You are choosing a task-list import strategy and urgent/preliminary changes must survive until phase go-live. Pick SAP0 or SAP1 — and what is the one property that decides it?

You enabled ChaRM and disabled TMS activities outside it, but a developer still built a transport directly in the dev system. What gap let that happen, and how do you close it at go-live?

A tester clicks 'Confirm Successful Test' on a normal change. Can it now reach production, and what actually happened to the transport?

Why must you never configure or develop on a standard ChaRM transaction type, even temporarily?

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