KnowCardSAP Solution Manager 7.2 · Change Request Management (ChaRM)
What does Time Recording capture in ChaRM, and what must you set up first?
The time spent approving/implementing/testing a change.
You pick an activity type — which you must configure in customizing first (no out-of-box template) — and enter free text; processor info is recorded automatically. Recorded time can then be analyzed in ChaRM reports.
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