SAP Solution Manager 7.2 · Change Request Management (ChaRM)
What is a Request for Change (SMCR), and why is it 'change-based' rather than 'transport-based'?
It requests a change to software components/config objects (enhancement / bug fix / SAP Note — transportable or manual) and is the container/parent for the follow-up implementation + test activities.
It's based on the change, not the transport — that's key to ChaRM — and can hold multiple scope items across multiple systems. Implementation shouldn't start until the RfC is created, validated by the change manager, and approved by the change advisory board.
This is one card from the KnowCard library. The full way to learn it — spaced-repetition review, progress tracking, and AI explanations — lives in the KnowCard app. We’re in private beta now; iOS & Android are coming soon.
Join the private beta