SAP Solution Manager 7.2 · IT Service Management (ITSM)

What are the three options for searching SAP Notes in ITSM?

  • SAP xSearch — across published Notes + KW documents + Community.
  • SAP Note Search — opens the Support Portal classic browser search.
  • SAP Note Search with Context — prefilled with this system's specific content, giving narrower, more relevant results.

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